PAGE 30 — REPAIRS
PROFESSIONAL REPAIRS & SALES IN THE U.S.A. SINCE 1959
We are proud to be a Brown & Sharpe and TESA worldwide certified service partner
Our family has been repairing test indicators and dial indicators since 1959 and, with a third generation in training, we have no intention to stop. It gives us great pleasure to return damaged gages back to full working order.
Why don't we repair calipers and other gages? We don't want to spread ourselves thin. Remember the addage: "Jack of All trades, Master of None"? We would rather excel at indicator repairs with a zero rejection rate and a focus on satisfied customers than trying to please everyone in the industry with slow and mediocre work.
That's our dad in the photo, taken while he was working at Alina Corporation in Plainview, New York, around 1963.
Our address in the USA (no international orders, please):
Long Island Indicator Service
14 Sarah Drive
Hauppauge NY 11788
Sorry... we cannot accept any international orders or shipments at this time.
Asking for quotes or asking us to call you for information, or asking us to ship FedEx can add several days to delivery.
You are welcome to send repairs at any time. Repairs will be processed in the order in which they were received. When your gage is okayed for repair, you can expect the following turnaround times:
We offer expert repair service on many types of mechanical precision measuring instruments. Among others:
Print out a PACKING LIST which you can include with your shipment.
We don't carry spare parts or we just have a dislike for some of these brands, so please do not send the following:
All repaired gages are calibrated with NIST traceable standards or measuring equipment.
On request, short-form Certificates of Calibration are included free with all test indicator and dial indicator repairs.
Your gages will be certified that they have been calibrated using standards and equipment which are traceable to NIST (National Institute of Standards and Technology). Our certificates are designed in conformance with ISO/IEC Guide 25.
We DO NOT provide calibration for gage blocks, ring gages or other standards. Those items should be sent to a local calibration lab. Let us know if you need help finding one.
Our Fixed Rate prices are for a completely refurbished instrument as described at the top of this page. The price includes labor and replacement of damaged parts. We will charge you separately for any parts that are missing and for the replacement contact points on test indicators. Please allow us the right to return any gage not repared for reasons such as extensive damage, obsolete models, unavailable parts, lack of know-how, etc.
The fixed costs shown below do not include replacement of parts which are missing. Be sure to send all parts along with the gages in the event that they have fallen off or have been disassembled.
Bestest indicators … $120
Compac indicators … $165
Interapid indicators … $140
Mitutoyo indicators … $120
Tesatast indicators … $145
new carbide points are not included and cost $19.50 extra if needed or requested
crystal replacement only (no other work done) upon request … $40
You are welcome to send other gages for a free repair evaluation (check our "What we can not repair" section first)
Send your instruments along with shipping papers requesting a repair quote. We'll be able to e-mail you a quote as soon as the instrument arrives. Be sure to include your e-mail. Keep in mind, a repair can proceed faster if quotes are not required. With the exception of the fixed repair costs listed above, we will not make any repairs in excess of 40% of the published cost of a new instrument without obtaining the owner's permission.
How about warranties on our repair services? It's simple: your satisfaction is guaranteed. If within 45 days of invoicing the gage malfunctions again through no fault of your own, we'll repair it again or issue credit, whichever you prefer.
It is the customer's responsibility to perform final inspection and verify accuracy before using any repaired gage.
The customer will most certainly want to know the extent of any reading errors which have to be taken into consideration when using these gages for precision work.
Although the gages may leave our premises in top-notch condition, we can not be held responsible for gages going out of calibration during the stress and turmoil of shipment. This applies even in cases where calibration certificates are supplied.
Disclosure: Although most of the links on this website allow you to make a purchase directly from us, some links may direct you to Amazon. Any purchases you make from those links will result in a commission for us. That commission helps to pay for the construction and upkeep of this web site. We are grateful for any purchases you make through those links.