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We've been repairing indicators, calipers and micrometers since 1959. Apparently this is a rather impressive photograph since one of our New Jersey competitors has seen fit to use it on their own web site. Presumably to impress you with the cheerful yellow work bench, the Swiss tools and the repairman's skilled hands. One can only assume they wish they had it so good. Your instruments will be repaired and refurbished as follows: - total disassembly
- cleaning of all parts with appropriate cleaners (*)
- inspection of all parts under high magnification
- repair or replacement of all worn or damaged parts (those parts which are necessary for the full functioning of the gage)
- lapping and/or grinding of caliper jaws and micrometer faces to bring them to specs
- lubrication with appropriate lubricants
- reassembly
- inspection for functionality
- calibration using equipment and standards certified traceable to NIST
- your satisfaction is guaranteed upon return of gage or we'll issue credit, refund or rework as per your instructions
(*) note: ultrasonic cleaning has never worked satisfactorily for us. In fact, we abandoned it in 1961 and have been using old fashioned elbow-grease ever since. We start the cleaning process using organic, nonpolluting cleaners such as Trader Joe's "Next to Godliness." Only if this doesn't work do we move on to stronger and—if necessary—chemical cleaners. We offer expert repair service on many types of mechanical precision measuring instruments. Among others: - chamfer gage (made by Barcor for Starrett, SPI, MSC and others)
- Co-Ax indicator (Blake)
- depth micrometer (B&S, Mitutoyo, Starrett)
- dial bore gage (Alina, Compac, Interapid, Dyer, SPI, Standard, Sunnen, Mitutoyo)
- dial calipers of any length (Mitutoyo, Etalon, Tesa, Brown & Sharpe, Starrett)
- dial depth gage (Mitutoyo, Kafer, Starrett)
- dial indicator (Compac, Mitutoyo, Starrett, Teclock, Standard)
- dial thickness gage (Mitutoyo, Kafer, Teclock)
- gram force gage (Correx)
- height gage (Mitutoyo, Etalon, Starrett)
- ID and OD dial caliper gage (Intertest, Oditest, Interapid)
- indicating (dial) micrometer (Etalon, Mitutoyo, Mahr)
- ingage and intrimik (Tesa, Etalon, Mitutoyo, Brown & Sharpe, Starrett)
- micrometer (Tesa, Starrett, Brown & Sharpe, Etalon, Mitutoyo)
- snap gage (Standard, Mitutoyo, Starrett)
- test indicator (Compac, Interapid, Tesatast, Bestest, Girodtast, Mitutoyo, Peacock, SPI, Starrett Last Word, Teclock, Gem)
Print out a PACKING LIST which you can include with your shipment. | Calibration Certificates NIST Traceable | All repaired gages are calibrated with NIST traceable standards or measuring equipment. On request, short-form Certificates of Calibration are included free with all test indicator and dial indicator repairs. On request we can also provide a long-form Calibration Certificate from an accredited laboratory with NIST traceability for indicators, micrometers, or calipers. There's a $75 fee for this certificate and it will add about 10 days to the turn-around time. Your gages will be certified that they have been calibrated using standards and equipment which are traceable to NIST (National Institute of Standards and Technology). Our certificates are designed in conformance with ISO/IEC Guide 25. We DO NOT provide calibration for gage blocks, ring gages or other standards. Those items should be sent to a local calibration lab. Let us know if you need help finding one. | 2009 Fixed Rate Repair Costs | Our Fixed Rate prices are for a completely refurbished instrument as described at the top of this page. Please allow us the right to return any gage unrepaired for reasons such as extensive damage, obsolete models, unavailable parts, lack of know-how, etc. The following prices are in effect as of December 1, 2009. Metric gage equivalents apply. Dial Calipers - 6 inch* ... $65
- 8 inch ... $85
- 12 inch ... $125
- crystal replacement only ... $25
Digital Calipers - 6 inch ... by quote only
- 8 inch ... by quote only
- 12 inch ... by quote only
Test Indicators - Starrett Last Word special offer ... see page 117
- single revolution ... $75
- multiple revolution ... $95
- new carbide points are not included and cost $15.60 extra if needed
- crystal replacement only ... $25
Dial Indicators (up to 1" range) - .001" and .0005" ... $75
- .0001" and .00005" ... $95
- Mahr-Federal and Federal indicators add $25
- Water-proof models add $25
- crystal replacement only ... $25
Dial Indicators (long range) Micrometers (mechanical) lapping—if required—included - 0-1" ... $75
- 1-2" ... $95
- specialty and digital micrometers by quote only
Micrometer lapping only (does not include any repair work) - standard micrometer lapping up to 2" ... $35
- indicating micrometer lapping ... $95
Indicating Micrometers (dial micrometers) - starting at $255 (by quote only)
Dial Bore Gages, Co-Ax indicators, Intrimiks, etc. - starting at $155 (by quote only)
*note: in most cases the repair cost of a 6" dial caliper is more than 50% of the new cost. It's okay if you decide that it isn't worth it. When would it be cost effective? If you can buy a new caliper for only $20 more then you're probably not saving anything (consider the shipping cost as well). However, if you have 10 calipers that need repairing, you will have saved $200 in total. This makes sense.
| Free Repair Quotes | Send your instruments along with shipping papers requesting a repair quote. We'll be able to e-mail you a quote as soon as the instrument arrives. Be sure to include your e-mail. Keep in mind, a repair can proceed faster if quotes are not required. With the exception of the fixed repair costs listed above, we will not make any repairs in excess of 40% of the published cost of a new instrument without obtaining the owner's permission. Print out a PACKING LIST which you can include with your shipment. | Free Crystal Replacement | Crystals get scratched, discolor or crack for one reason or another, but here's good news: if you bought the test indicator from us, we'll replace the crystal free if it gets damaged. That's the small print. Here's the big print: - It's a test indicator.
- You bought it from Long Island Indicator Service
- and you can prove it.
- We'll replace the crystal once
- for whatever reason
- (as long as parts are available)
- for as long as you own the gage
- at no cost except shipping and handling.
| Warranty Repairs | Long Island Indicator Service is authorized to perform warranty repairs on Compac, Etalon, Tesa, Bestest and Interapid gages. These items have a 1-year manufacturer's warranty. If they malfunction through no fault of your own, please send them along with proof of purchase (an invoice) and an explanation of the problem. We'll contact you as soon as we receive the items. How about warranties on our repair services? It's simple: your satisfaction is guaranteed. If within 90 days of invoicing the gage malfunctions again through no fault of your own, we'll repair it again or issue credit, whichever you prefer. And remember, we'll replace test indicator crystals free of charge if you bought it from us (see details). | Disclaimer | It is the customer's responsibility to perform final inspection and verify accuracy before using any repaired gage. The customer will most certainly want to know the extent of any reading errors which have to be taken into consideration when using these gages for precision work. Although the gages may leave our premises in top-notch condition, we can not be held responsible for gages going out of calibration during the stress and turmoil of shipment. This applies even in cases where calibration certificates are supplied. | Getting to the Head of the Line | How can you get your repair to the head of the line? It's simple: use your credit card. Our shelves are full of repairs: some from customers—mostly big corporations—who have a habit of paying us 45 or even 90 days after we've done the work. Then there are those—like you—who pay immediately with a credit card. Which of these repairs do you think we do first? Just tell us you're going to pay with plastic, and watch your repair jump to the head of the line. | What they say about us | Here are some testimonials that make us feel good and should give you the necessary confidence to send your repairs our way. (You may also see the occasional gripe which doesn't make us feel good but teaches us to work harder.) | What we say about ourselves | Here are some brief Bios on page 38 about the folks who make up Long Island Indicator Service. | Need more details? | Shipping instructions, credit card submission, opening an account, etc. can be found at page 26.
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